Demo: presenting a crisis review to the executive team
On This Lesson 3 topics
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In this lesson
present causes, impact, and corrective actions that need funding; prepares STF-018-LAB1.
Draft outline details
Step by step
- Summarize impact in business terms: revenue, customers, duration.
- Present the timeline briefly and the systemic causes.
- Propose strategic actions with owners, cost, and benefit.
- Planned mistake: a list of local fixes. Fix: group actions by systemic cause and show cost of recurrence.
- Ask for decisions and funding.
- Agree how progress will be reported.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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