Looking after responders
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
protect the people who handle crises.
Planned topics
- Rotate leads and enforce rest in long incidents.
- Thank people and credit their work; do not blame.
- Watch for burnout after repeated crises.
- Include responder load in the improvement plan.
Draft outline details
Demonstration
a handover and rest schedule for a 12-hour incident with shifts and relief.
Check your understanding
Why enforce rest?
Show answer
Tired responders make mistakes, and burnout loses experienced people.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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