Measuring capability growth
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
know whether the development effort is working.
Planned topics
- Measure outcomes, not attendance: fewer incidents of a kind, faster recovery, better review quality.
- Use leading signals too: practice adoption, number of people able to lead a design.
- Repeat the assessment at fixed intervals and compare to the baseline.
- Stop activities that do not move the outcome measures.
Draft outline details
Demonstration
a small scorecard: baseline, target, current for on-call readiness, mean time to recover, share of teams with tested runbooks.
Check your understanding
Why not measure attendance?
Show answer
It shows activity, not whether capability improved.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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