عرض عملي: إبلاغ القيادة بأن البرنامج متأخر أربعة أسابيع

خطوة بخطوة

1. Verify the facts: which milestone, the cause, and confidence in the new date.
2. Prepare options: reduce scope, add people (and the limits of that), or accept the date.
3. Write the one-page brief: headline, impact on customers and cost, options, recommendation.
4. Planned mistake: open with a long technical history to justify the slip. Fix: lead with the headline and options; offer history afterwards.
5. Hold the conversation, listen, and answer what you do not know with a date to find out.
6. Send a written summary with decisions and the next update date.

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