Demo: telling leadership the program is four weeks late
On This Lesson 3 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
deliver a four-week slip to leadership with options; prepares SRB-020-LAB1.
Draft outline details
Step by step
- Verify the facts: which milestone, the cause, and confidence in the new date.
- Prepare options: reduce scope, add people (and the limits of that), or accept the date.
- Write the one-page brief: headline, impact on customers and cost, options, recommendation.
- Planned mistake: open with a long technical history to justify the slip. Fix: lead with the headline and options; offer history afterwards.
- Hold the conversation, listen, and answer what you do not know with a date to find out.
- Send a written summary with decisions and the next update date.
Check your understanding
What should the opening line contain?
Show answer
The slip, its size, and that options follow.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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