Measuring without surveillance
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
measure at team and system level without ranking individuals.
Planned topics
- Use delivery metrics: lead time, deployment frequency, change failure rate, time to restore.
- Add surveys for experience and cognitive load; ask the same questions regularly.
- Aggregate data; never publish individual leaderboards.
- Say what you will and will not do with the data, and keep to it.
Draft outline details
Demonstration
a metric sheet of eight indicators, the source, the level (team or org), and a "never used for" note.
Check your understanding
Why avoid individual rankings?
Show answer
They damage trust, invite gaming, and hide system causes.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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