Identity, billing, and data as cross-domain capabilities
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
understand the typical shape and risks of the three biggest shared capabilities.
Planned topics
- Identity: who the customer or user is, shared by checkout, support, and marketing; duplicates cause security and experience problems.
- Billing: money rules need one source of truth and strong audit.
- Data: shared analytics and operational data need ownership and quality rules.
- Each has regulatory and security weight, so ownership matters.
Draft outline details
Demonstration
a table of the three capabilities with consumers, typical duplication, and risk if inconsistent.
Check your understanding
Why is duplicated customer identity risky?
Show answer
Records diverge, security rules differ, and customers get inconsistent experiences.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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