Demo: a quarterly reliability review with the CTO
On This Lesson 3 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
present program status and ask for decisions; prepares STF-005-LAB1.
Draft outline details
Step by step
- Build the one-page report: business risks, trend, program scorecard.
- Choose the two decisions needed: fund a shared rollback tool, mandate SLOs for tier-one services.
- Rehearse likely questions: cost, effect, who owns it.
- Planned mistake: presenting twenty metrics. Fix: reduce to five that connect to business risk.
- Run the review in role-play, record the decisions and follow-ups.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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