The platform as a product
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
apply product practices to an internal platform.
Planned topics
- Define users, their jobs, and a roadmap driven by their needs.
- Provide support: documentation, a help channel, response targets.
- Measure adoption, time saved, satisfaction, and reliability of the platform itself.
- Appoint a product manager or equivalent; do not let engineers guess alone.
Draft outline details
Demonstration
a one-page product brief: users, problem, scope in and out, success measures, support model.
Check your understanding
Name two measures for a platform product.
Show answer
Adoption rate and developer time saved or satisfaction.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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