Building relationships across functions
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
build trust before you need it.
Planned topics
- Meet partners regularly outside crises; learn their goals and calendar pressures.
- Share information before they must ask for it, including bad news.
- Keep promises small and kept; trust grows from reliability.
- Credit partners publicly when joint work succeeds.
Draft outline details
Demonstration
a relationship plan: partner, goal, a standing monthly 30-minute check, what you give, what you hope to learn.
Check your understanding
When do you build the relationship?
Show answer
Before the crisis, through regular contact and honest updates.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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