Demo: handling a team that wants an exception
On This Lesson 3 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
run a worked leadership session in which a team asks to skip the event standard; prepares SRA-012-LAB1.
Draft outline details
Step by step
- Hear the team out: the settlement team wants a binary format and no standard envelope for throughput reasons.
- Check the claim with data: measure the real overhead of the standard envelope on their path.
- Look for the narrow exception: keep the envelope's identity and trace fields, allow a different payload encoding.
- Planned mistake: refuse on principle in a review meeting. Fix: offer a time-limited exception with an owner, record it, and revisit after three months.
- Record the exception in the register and ask whether the default should be improved for everyone.
Demonstration
an exception record: team, standard, deviation, reason, risk accepted, mitigation, owner, expiry.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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