Measuring the cost of governance
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
treat governance as something with a price you track.
Planned topics
- Measure review turnaround, number of items waiting, and bypass rate.
- Ask teams: how long did this decision cost you?
- Set targets, for example 90% of reviews answered in three working days.
- If a rule costs more than the risk it prevents, change or remove it.
Draft outline details
Demonstration
a small dashboard: median review time, queue size, percent of decisions made by teams alone, number of rules without an owner.
Check your understanding
What does a high bypass rate signal?
Show answer
The process costs too much or helps too little for teams to follow it.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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