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Ameen Abozaid
Planned lessonSRB-018-L03

Technical conflict resolution

  • Lesson 3 of 7
  • Senior B
On This Lesson 4 topics

This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.

In this lesson

resolve disagreements between senior engineers with structure.

Planned topics

  • Find what the disagreement is about: facts, values, or priorities.
  • Turn opinions into testable claims; agree an experiment or a data source.
  • Separate positions from interests: what does each person fear will go wrong?
  • Use decision techniques: criteria scoring, time-boxed spike, reversible-first choice, or a named decider.
  • Agree "disagree and commit": once decided, everyone supports it and the dissent is recorded.
Draft outline details

Demonstration

Conflict worksheet: claim A | claim B | underlying concern | evidence to gather | decider | review date.

Check your understanding

What does "disagree and commit" require?

Show answer

A clear decision, recorded dissent, and real support for the outcome.

Practice

Apply this lesson with the module's lab, exercises and quiz.

Lab and exercises Quiz

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