عرض عملي: رسم رحلة "من خدمة جديدة إلى الإنتاج" عبر خمسة فرق

خطوة بخطوة

1. Pick five teams that recently launched services and interview them with one script.
2. Record each step, who did it, wait time, and manual effort.
3. Merge into one journey map showing variance between teams.
4. Planned mistake: treating one team's long wait as typical. Fix: use all five and highlight steps slow in at least three teams.
5. Mark the top three bottlenecks with total hours across teams.