عرض عملي: قيادة محاكاة حادثة تشمل عدة فرق

خطوة بخطوة

1. Declare the incident, name yourself IC, assign ops lead, comms lead, and scribe.
2. Post the first status and set a 30-minute update cadence.
3. Coordinate three teams (orders, payments, platform) with time-boxed hypotheses.
4. Planned mistake: the IC starts reading logs personally. Fix: delegate it to the ops lead and return to coordinating.
5. Decide on a risky mitigation (failover versus rollback) using the decision table; verify its effect.
6. Close the incident, send the resolution update, and schedule the postmortem.

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