What reliability means to users
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
define reliability from the user's side.
Planned topics
- A user sees: does it work, is it fast, is the answer right.
- Internal health (CPU, pods running) is not the same as user happiness.
- Reliability has a cost; perfect is impossible and not wanted.
- Different journeys matter differently: checkout over browsing recommendations.
Draft outline details
Demonstration
a green dashboard of pods while users see failed payments.
Check your understanding
Why is "all pods running" not reliability?
Show answer
Users can still fail or wait; reliability is measured from their experience.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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