Demo: facilitating Larkspur's discovery workshop
On This Lesson 3 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
run a role-played workshop and capture a baseline. Prepares ARC-003-LAB1.
Draft outline details
Step by step
- Open: goals, ground rules, parking lot, outputs expected.
- Walk the three highest-value journeys with store operations and e-commerce; capture steps and failures.
- Probe quality: peak load, downtime cost, payment rules with finance and security.
- Record constraints and assumptions live on a shared screen.
- Planned mistake: the head of e-commerce dominates and priorities follow their view. Fix: pause, rank requirements in a silent round with all participants, and show the result.
- Close: read back decisions, owners, and open items; assign traceability IDs.
Check your understanding
How do you rebalance a dominated workshop?
Show answer
Use a silent individual ranking round and make results visible.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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