Facilitation techniques
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
run a session that surfaces real requirements.
Planned topics
- Open with goals and ground rules; use a visible parking lot for off-topic items.
- Ask "what happens if this fails?" and "how would we know it works?" rather than "what do you want?".
- Balance voices: invite quiet people, time-box dominant ones.
- Use artifacts live (journey maps, scenario cards) so everyone sees what is captured.
Draft outline details
Demonstration
a facilitation script excerpt: opening statement, three probing questions, a technique for a stalled argument (write both positions, ask what evidence would decide).
Check your understanding
Why ask "what happens if this fails?"
Show answer
It reveals priorities and quality needs that a wish list hides.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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