Planning workshops and interviews
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
choose the right format and prepare it.
Planned topics
- Interviews for sensitive or individual views; workshops for cross-team agreement and conflicts.
- Prepare: objective, agenda, participants, pre-reads, the artifacts to produce.
- Invite decision-makers for decision topics; send questions in advance.
- Record outputs the same day and confirm back.
Draft outline details
Demonstration
a one-page workshop plan for Larkspur: 3 hours, store operations, e-commerce, finance, IT, security; agenda blocks for goals, journeys, quality, constraints, conflicts.
Check your understanding
When is a workshop better than separate interviews?
Show answer
When people must agree or expose conflicts together.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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