Demo: interviewing teams to find the platform's first capability
On This Lesson 3 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
discover the first platform capability from user evidence.
Draft outline details
Step by step
- Prepare questions about the last time each team shipped a service.
- Interview the four teams (role-played) and record pain points.
- Cluster the pain points and count teams affected.
- Planned mistake: build the capability the loudest team requested; fix by ranking on teams affected and hours saved.
- Write a one-page capability proposal.
Prepares SRB-010-LAB1.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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