Platform as a product
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
treat teams as customers.
Planned topics
- Know your users: interview, observe, and measure.
- Have a roadmap, support, and documentation like a product.
- Adoption is earned by value, not mandated.
- Say no to custom requests that serve one team only.
Draft outline details
Demonstration
a product canvas: users (four FulfillCo teams), jobs to be done, first capability, success metrics, support model.
Check your understanding
How is adoption earned?
Show answer
By solving real problems better than the alternative.
Practice
Apply this lesson with the module's lab, exercises and quiz.
Marking a lesson complete is optional and you can undo it any time. Your progress stays in this browser.