التوافق قبل الحلول

في هذا الدرس

get stakeholders to agree the problem exists and matters before discussing fixes.

الموضوعات المخطط لها

• Meet stakeholders one at a time first; surprise in a group meeting hurts.
• Ask each what they would call the problem; reconcile differences in wording and scope.
• Get the agreement in writing; revisit it if the facts change.
• Solution talk before alignment turns into a contest between favorites.