التواصل بروح المالك

في هذا الدرس

explain health and trade-offs to non-engineers and other teams.

الموضوعات المخطط لها

• Lead with impact and decision needed, then evidence.
• Report health in SLO terms: "99.7% of checkouts succeeded this month; target 99.9%".
• Present trade-offs with options and costs: "Option A ships in two weeks with known risk X".
• Tell dependent teams about changes and incidents early; publish a changelog.
• Say no with data, and offer an alternative.