Business continuity planning
On This Lesson 4 topics
This lesson is planned. The outline below lists the topics it will cover. The full lesson has not been published yet.
In this lesson
write continuity plans for processes when systems are unavailable.
Planned topics
- A plan names the process, trigger, manual or offline procedure, owner, communication, and recovery steps.
- People need practice: stores must know the offline procedure before the outage.
- Plan the catch-up: reconcile offline sales, deduplicate, resolve conflicts.
- Resilience tests prove the plan: failover drills, dependency kill tests, game days, restore tests.
Draft outline details
Demonstration
a one-page continuity card for a store: "central platform unreachable" → sell offline with the terminal's stored mode within agreed limits (verify limits with the payment provider) → record sales → upload on reconnection.
Check your understanding
What proves a continuity plan works?
Show answer
A test or drill that exercises it and records the result.
Practice
Apply this lesson with the module's lab, exercises and quiz.
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