عرض عملي: إيجاد الفريق الذي ينتظره كل تغيير

خطوة بخطوة

1. Export a quarter of tickets and pull requests for twelve teams.
2. Build the dependency matrix: which team each change needed.
3. Compute wait time per team and rank them.
4. Planned mistake: conclude "the platform team is slow" from the biggest queue. Fix: check what they own; the queue reflects too many unrelated responsibilities, so the finding is overload and mixed ownership.
5. Validate with the team's lead and list the first three changes to test.